Service management

Service management performs the following types of work (services):

• Collect information on the operating conditions and causes of equipment failure upon receipt of claims;
• Provide technical support in the form of consultations during product operation;
• Assembly, commissioning work, restoration of operational capacity, repair of products;
• Prompt delivery of spare parts as part of the service maintenance of products during the warranty period;
• Preparing the buyer (consumer) personnel for the most efficient, safe and proper use of the purchased products;
• Pre-sales preparation of products to avoid the possibility of a job cancellation during the demonstration to a potential buyer;
• Participation in testing of new and upgraded products;